How to order?
You can order our add ons by using a credit card of through a PayPal account in our shop.
The steps that you follow are:
Step 1: You place the add ons that you want to purchase in your PayPal shopping cart.
Step 2: You pay through PayPal with the payment option you desire. For payment with credit card, no PayPal account is required.
Step 3: We receive a confirmation of your purchase.
Step 4: We check and process your order.
Step 5: If you ordered the download version of the add on(s): you receive links to the respective download pages by email. The environment is secured with a personal user account and password. If you purchased the DVD version of the add on(s), we send you the add ons by normal mail.
- We need a working email address to be able confirm your purchase and to be able to send you the links to the download pages so that you can download your add on(s). Over the years we develped real detective skills to trace back incomplete or non working email addresses to a working email addres, but unfortunately this may lead to some delay in delivery of your purchase, so please check your email address before your purchase.
- If you ordered the DVD version of the add ons, we need your complete address info, so that we can send you the DVD's by normal mail.
- If we process your purchase later because of demonstration or exhibition activities, we let you know through the web site.
- Our time zone is GMT+1 (Amsterdam). Unfortunately, sometimes we need sleep, so that we cannot process your order at that time. Orders that have been placed during night hours are delivered in the morning. DVD purchases are usually sent the same day. Our Dutch mail service accepts shipments from Monday to Friday. DVD order that have been placed in the weekend, are sent to you on Monday.